Welcome to Birch Grove

Birchgrove is situated a short distance from the centre of Brighton, very near to Preston Park and Blaker’s park. Preston Park has two cafés, gardens and a sensory garden. The seafront is a short car journey away.

Birchgrove is close to London Road where there are banks and shops; a small post office and pharmacy are within easy walking distance. It is on a local bus route and has both the London Road railway station and Brighton Mainline Station within easy reach.

Birchgrove is registered for elderly people who require nursing care, suffer from dementia or a mental health diagnosis. Our residents are generally over sixty years of age, however we do accept younger residents if we can meet their nursing and care needs.

Organisation

Birch Grove is under the care of our Care Manager and Deputy Care Manager. A typical shift pattern would be covered by two trained nurses assisted by care assistants, complimented by ancillary staff including chefs, activity organisers, housekeeping, maintenance and administrative staff.

The home is fully committed to staff learning and development. There are some staff working towards their NVQ qualifications and there are various monthly training courses available for staff development.


Medical care

Medical care is provided by the local General Practitioner of the resident’s choice. The home has retainer GPs who visit weekly.

Referrals to specialist services and facilities can be arranged through the GP. Every four weeks we are visited by a chiropodist and other services can be arranged by appointment.

Activities

We employ a team dedicated to ensuring that all of our residents are able, should they wish, to participate in a wide range of enjoyable and stimulating activities. Some activities are undertaken in groups whilst some residents prefer a one to one session.

A selection of activities can be seen below:

  • Crafts and painting
  • Quizzes
  • Balls games
  • Exercise with music
  • Card games and crosswords
  • Relaxation, massage and aromatherapy
  • Music therapy
  • Reminiscence
  • Religious services

Trips

Our residents are regularly invited on excursions. All destinations have facilities for wheelchairs. A selection of destinations is listed below:

  • Tilgate Park
  • Eastbourne
  • Middle Farm
  • Preston Park
  • Preston Manor

Entertainment

Our activities team are pro-active in finding entertainers to regularly come to the home. A selection of these is listed below:

  • A variety of bands

  • A variety of singers

  • Jazz band

  • Harpist

  • Dancing groups

  • Choirs

Food

The chefs at Birch Grove produce a wide variety of dishes catering for all dietary requirements including vegetarian, diabetic and low cholesterol.

We use as much fresh local produce as possible and all meals are cooked on the premises. Home-made cake is served with afternoon tea every day.

Meal times are flexible and residents are able to have their meals where they wish, some remain in their individual rooms whilst others prefer to eat in the dining room.

Regular coffee and tea breaks are supplemented with the availability of 24 hour snacks if required.


Visiting Hours

We welcome visitors to Birch Grove during the day but ask that visitors who wish to come during unsocial hours do so by prior arrangement.


Our Complaints Procedure

The Management and Staff at Birch Grove endeavour to provide a happy, caring and safe environment for all the residents, however in the event of something going wrong we will investigate the problem as soon as possible. In the event of a complaint or issue of concern being made the following procedure should be followed:

  • The complainant should speak to the person in charge of the shift who will report the matter to the Manager to investigate.
  • All complaints will be responded to quickly. Written complaints will be acknowledged by letter within seven working days.
  • The Manager will investigate the complaint and send the complainant a letter outlining the result within twenty eight working days, should the complaint be complex and take longer the complainant will be informed.
  • If the complainant is not satisfied at the end of the investigation an appointment should be made with the Responsible Individual for the home to discuss the matter further.
  • If the complainant is still not satisfied the Care Quality Commission can be contacted at CQC South East Region, Citygate, Gallowgate, Newcastle Upon Tyne, NE1 4PA Tel: 03000616161 email: enquiries.southeast@cqc.org.uk

Location


Contact Us

Birch Grove Nursing Home
1 - 3 Stanford Avenue
Brighton
East Sussex
BN1 6AD
tel: 01273 566111
fax: 01273 543570
birchgrove@ashtonhealthcare.co.uk

Admission enquiries and Appointments to View:
tel: 01273 566111
birchgrove@ashtonhealthcare.co.uk

Care Quality Commission
Citygate
Gallowgate
Newcastle upon Tyne
NE1 4PA
t. 03000 616161
f. 03000 616172
e. enquiries.southeast@cqc.org.uk
http://www.cqc.org.uk/

Care Aware
A public information and advisory service specialising in the issues of care for older people regarding benefits.
PO Box 8 Manchester, M30 9NY
t. 08705 134925
f. 0161 7876 560
http://www.careaware.co.uk

Inspection Reports
A copy of our last inspection report by the Care Quality Commission is available to view here:
Inspection Report - 28th April 2015
Inspection Summary - 28th April 2015

Service Users Questionnaire
A copy of our service users ‘views of the home’ and an analysis of the results of questionnaires sent out to the service users and their representatives is available upon request.